Alpha Dental Support
- We respect your privacy
(a) Alpha Dental Support respects your right to privacy and is committed to
safeguarding the privacy of our customers and website visitors. We adhere to
the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This
policy sets out how we collect and treat your personal information.
(b) “Personal information” is information we hold which is identifiable as being
- Collection of personal information
(a) Alpha Dental Support will, from time to time, receive and store personal information
you enter onto our website, provided to us directly or given to us in other forms.
(b) You may provide basic information such as your name, phone number, address
and email address to enable us to send information, provide updates and process
your product or service order. We may collect additional information at other
times, including but not limited to, when you provide feedback, when you provide
information about your personal or business affairs, change your content or email
preference, respond to surveys and/or promotions, provide financial or credit card
information, or communicate with our customer support.
(c) Additionally, we may also collect any other information you provide while
interacting with us.
- How we collect your personal information
(a) Alpha Dental Support collects personal information from you in a variety of
ways, including when you interact with us electronically or in person, when you
access our website and when we provide our services to you. We may receive
personal information from third parties. If we do, we will protect it as set out in
- Use of your personal information
(a) Alpha Dental Support may use personal information collected from you to
provide you with information, updates and our services. We may also make you
aware of new and additional products, services and opportunities available to
you. We may use your personal information to improve our products and
services and better understand your needs.
(b) Alpha Dental Support may contact you by a variety of measures including, but
not limited to telephone, email, sms or mail.
- Disclosure of your personal information
(a) We may disclose your personal information to any of our employees, officers,
insurers, professional advisers, agents, suppliers or subcontractors insofar as
reasonably necessary for the purposes set out in this Policy. Personal information is
only supplied to a third party when it is required for the delivery of our services.
(b) We may from time to time need to disclose personal information to comply with a
legal requirement, such as a law, regulation, court order, subpoena, warrant, in the
course of a legal proceeding or in response to a law enforcement agency request.
(c) We may also use your personal information to protect the copyright,
trademarks, legal rights, property or safety of Alpha Dental Support,
www.alphadentalsupport.com, its customers or third parties.
(d) Information that we collect may from time to time be stored, processed in or
transferred between parties located in countries outside of Australia. These
may include, but are not limited to Philippines.
(e) If there is a change of control in our business or a sale or transfer of business
assets, we reserve the right to transfer to the extent permissible at law our user
databases, together with any personal information and non-personal
information contained in those databases. This information may be disclosed to
a potential purchaser under an agreement to maintain confidentiality. We would
seek to only disclose information in good faith and where required by any of the
(f) By providing us with personal information, you consent to the terms of this
disclose your personal information to third parties, we will request that the third
party follow this Policy regarding handling your personal information.
- Security of your personal information
(a) Alpha Dental Support is committed to ensuring that the information you provide
to us is secure. In order to prevent unauthorised access or disclosure, we have
put in place suitable physical, electronic and managerial procedures to safeguard
and secure information and protect it from misuse, interference, loss and
unauthorised access, modification and disclosure.
(b) The transmission and exchange of information is carried out at your own risk. We
cannot guarantee the security of any information that you transmit to us, or receive
from us. Although we take measures to safeguard against unauthorised disclosures of
information, we cannot assure you that personal information that we
- Access to your personal information
(a) You may request details of personal information that we hold about you in
accordance with the provisions of the Privacy Act 1988 (Cth). A small
administrative fee may be payable for the provision of information. If you would
like a copy of the information, which we hold about you or believe that any
information we hold on you is inaccurate, out of date, incomplete, irrelevant or
misleading, please email us at firstname.lastname@example.org.
(b) We reserve the right to refuse to provide you with information that we hold
about you, in certain circumstances set out in the Privacy Act.
- Complaints about privacy
(a) If you have any complaints about our privacy practises, please feel free to send
in details of your complaints to 3 Germany Dr, Unit 4 #1673, Wilmington DE 19804
- We take complaints very seriously and will respond shortly after receiving
written notice of your complaint.
modify this Policy at any time, in our sole discretion and all modifications will be
effective immediately upon our posting of the modifications on our website or
(a) When you visit our website
When you come to our website (www.alphadentalsupport.com) we may collect
certain information such as browser type, operating system, website visited
immediately before coming to our site, etc. This information is used in an
aggregated manner to analyse how people use our site, such that we can
improve our service.
which a website uses to identify you when you come back to the site and to store
details about your use of the site. Cookies are not malicious programs that access or
damage your computer. Most web browsers automatically accept cookies but you
can choose to reject cookies by changing your browser settings. However, this may
prevent you from taking full advantage of our website. Our website may from time to
better website visitor experience. In addition, cookies may be used to serve
relevant ads to website visitors through third party services such as Google
Adwords. These ads may appear on this website or other websites you visit.
(c) Third party sites
Our site may from time to time have links to other websites not owned or
controlled by us. These links are meant for your convenience only. Links to third
party websites do not constitute sponsorship or endorsement or approval of these
websites. Please be aware that Alpha Dental Support is not responsible for the
privacy practises of other such websites. We encourage our users to be aware,
when they leave our website, to read the privacy statements of each and every
website that collects personal identifiable information.